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TotalEnergies emergency

Urgent refuelling: take off in total serenity 24/7

TotalEnergies provides its customers with a single hotline number to meet all urgent refuelling requests outside of its office hours, whatever the flight plan. You will be put in direct contact with a TotalEnergies aviation professional.

For your security, we undertake to answer you 24/7 concerning:

  • urgent refuelling request
  • refuelling request following a change of flight plan
  • refuelling request to a destination not specified in your contract
  • change to your refuelling request

To handle all your requests with total efficiency, please have the following information ready:

  • company name
  • your name and telephone number
  • description of your problem
  • urgency level

Contact us

For more information on this service, remember that you can get in touch with your sales contact whose details are in your contract.